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Maya

How does Maya works?How long does Maya take?How does Maya protect me?Are there any special issues to consider when dealing with intellectual property such as software or patents?How do I check the status of my transactions?If I have any questions about the product, do I contact Shetewy Pay?When are funds released to the Seller?

Payment API

What's SPPA?Error CodesDo you have a test credit card number that can be used in Shetewy Pay's production environment?What is the difference between test mode and live mode?Is it possible to accept MasterCard or Visa card issued by a foreign bank?What is the CVN and why is it important?Can I Change my Merchant ID?

Scan and Pay

What's Scan and Pay?Do I need to enter the PIN to carry out a Scan & Pay transaction?Is there any transaction limit on Scan & Pay transaction?Is Scan & Pay transaction safe?Are there any Terms and Conditions I need to agree to in order to use the Scan and Pay service?

Mattgur

Mattgur in Saudi ArabiaWhat analytics tools I can use in my Mattgur?Is my data secure?Do you provide Live Chat?What are the Supported Payment Channels?

Merchants and B2B

Do you provide Business Incorporation?Payment Gateway for DevelopersPreventing Fraud and ScamsSuspected phishing attempts or other suspicious emailsData Protection
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Scan and Pay

What's Scan and Pay?

Shetewy Pay QR Code is an open QR code that allows you to accept any payment amount from your customers.

Do I need to enter the PIN to carry out a Scan & Pay transaction?

Yes, Security PIN is required to complete a Scan and Pay Transaction.

Is there any transaction limit on Scan & Pay transaction?

The maximum limit per day is 50 USD, The Scan & Pay daily transaction limit will be as per the existing account limit.

Is Scan & Pay transaction safe?

Yes, it is as safe as any of the existing card payment mechanism.

Are there any Terms and Conditions I need to agree to in order to use the Scan and Pay service?

By making payment using Scan and Pay, you agree to the Shetewy Pay Terms of Service, Privacy Policy, Customer Assistance Policy, and the specific terms and conditions set out in the abovementioned FAQs.

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